Terms and Conditions - Garden Maintenance Swiss Cottage

1. Services Offered

Garden Maintenance Swiss Cottage provides a comprehensive range of garden maintenance services designed to keep your garden healthy, attractive, and well-maintained. Our services include:

• Lawn Care: Regular mowing, fertilization, and weed control.
• Pruning and Trimming: Maintenance of shrubs, hedges, and trees to promote healthy growth.
• Planting: Selection and installation of plants, flowers, and shrubs suitable for your garden.
• Irrigation Systems: Installation and maintenance of irrigation systems to ensure efficient water usage.
• Seasonal Clean-Up: Clearing debris, preparing garden beds, and other tasks needed for seasonal transitions.

2. Booking and Scheduling

To ensure timely and efficient service, we require all clients to schedule appointments in advance. Booking can be made through our online platform or by contacting our customer service team.

2.1 Appointment Confirmation

Upon booking, you will receive a confirmation email detailing the date, time, and specific services to be provided. Please review this information carefully and notify us immediately of any discrepancies.

2.2 Rescheduling and Cancellations

If you need to reschedule or cancel an appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled appointment may incur a cancellation fee.

3. Payment Terms

Payments for our services are due as per the agreed schedule. We accept various payment methods, including credit/debit cards, bank transfers, and online payment systems.

3.1 Pricing

Our pricing structure is based on the scope of work, size of the garden, and frequency of service. A detailed quote will be provided before commencing any work.

3.2 Late Payments

Late payments may result in a suspension of services until the outstanding balance is settled. Additional late fees may apply as outlined in your service agreement.

4. Client Responsibilities

To facilitate effective service delivery, clients are expected to:

• Provide clear access to the garden and any necessary equipment or utilities.
• Ensure that the garden area is free from hazardous materials.
• Inform us of any specific preferences or requirements regarding plant selection and garden design.

5. Liability and Insurance

Garden Maintenance Swiss Cottage is fully insured to cover any accidental damages that may occur during service delivery. However, we are not liable for pre-existing conditions or damages caused by factors beyond our control.

5.1 Damage to Property

In the unfortunate event that damage occurs, please notify us immediately. We will assess the situation and arrange for appropriate compensation or repairs as necessary.

5.2 Personal Liability

Clients are responsible for securing any valuable items or personal property within the garden area before services commence.

6. Service Guarantees

We strive to provide the highest quality of service. If you are dissatisfied with any aspect of our work, please contact us within 14 days of service completion, and we will endeavor to resolve the issue promptly.

6.1 Satisfaction Guarantee

Your satisfaction is our priority. We offer a satisfaction guarantee to ensure that all services meet your expectations. Reworks or adjustments will be carried out at no additional cost if you are not satisfied with the initial service.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be used solely for the purpose of providing and improving our services.

7.1 Data Protection

All personal information is handled in accordance with applicable data protection laws. We do not share your information with third parties without your explicit consent, except as required by law.

8. Termination of Services

Either party may terminate the service agreement under the following conditions:

• Breach of Terms: Failure to adhere to the terms and conditions outlined herein.
• Non-Payment: Failure to make timely payments as agreed.
• Mutual Agreement: Both parties agree to terminate the service relationship.

8.1 Notice of Termination

Termination must be communicated in writing, specifying the reason for termination. Depending on the circumstances, a notice period may apply.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Maintenance Swiss Cottage operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

10. Amendments to Terms

Garden Maintenance Swiss Cottage reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10.1 Notification of Changes

We will notify clients of changes via email or through our online platform. It is the client's responsibility to review the terms periodically to stay informed of any updates.

11. Force Majeure

Garden Maintenance Swiss Cottage is not liable for any delays or failure to perform services due to circumstances beyond our reasonable control, including natural disasters, pandemics, or other unforeseen events.

12. Intellectual Property

All content, designs, and materials provided by Garden Maintenance Swiss Cottage are the intellectual property of the company and may not be reproduced or distributed without explicit permission.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Garden Maintenance Swiss Cottage, superseding any prior agreements or understandings.

15. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Garden Maintenance Swiss Cottage. We look forward to helping you maintain a beautiful and thriving garden.